FAQs

Answers to Your Most Common Questions

Frequently Asked Questions

What sizes do you offer?

We offer a comprehensive range of sizes to accommodate various body types and style preferences. Our sizing chart provides detailed measurements for each garment in small, medium, large, and extra-large options. For help with sizing, please refer to the sizing guide or contact our customer service team for tailored assistance.

How should I care for my clothing?

To maintain the quality and longevity of your Red Leaf Clothing garments, please follow the care instructions on each product label. Generally, machine wash in cold water, tumble dry on low and avoid harsh detergents. For delicate fabrics, hand washing is recommended. Caring for your items as instructed supports their durability and helps reduce environmental impact.

What is your return policy?

Your satisfaction is important to us. If you’re not fully satisfied with your purchase, you may return items within 15 days of receipt. Please ensure items are unworn, unwashed, and in original packaging. To begin a return, contact our customer service team or use the return form included with your order, allowing you a seamless and confident shopping experience.

How can I track my order?

Once your order is processed and shipped, you’ll receive a confirmation email with a tracking number. This number lets you monitor your shipment’s status on our 3PL Vendor website or the carrier’s site, keeping you informed of your order’s journey to you.

Are your products sustainable?

Yes, sustainability is central to our mission. We are dedicated to using eco-friendly materials and ethical production practices. Each collection emphasizes minimizing environmental impact, from organic fabric sourcing to ensuring fair labor practices. By choosing Red Leaf Clothing, you’re supporting a more responsible approach to fashion.

Can I change or cancel my order?

To modify or cancel your order, please reach out to us as soon as possible. Since we process orders quickly, if your order hasn’t shipped, we may be able to make changes. For shipped orders, our team can assist with the return process upon receipt.

How do I contact customer service?

Our customer service team is here to support you. You can reach us at Support@redleafclothing.ca or via our website’s contact form. We aim to respond within 24 hours and are ready to assist with sizing, returns, and any other inquiries.

Where can I find style inspiration?

For outfit ideas, styling tips, and the latest trends, explore our blog and social media channels. Following us on social media also lets you see how other customers style their Red Leaf Clothing pieces, inspiring you to integrate our looks into your own wardrobe.